Accessing Your Patients' Records
Valley Children’s CareLink online portal is an easy way to access your patients' health information so that you can stay up to date on their care.
CareLink online portal
Through the CareLink portal, you can access patient information, follow the progress of care, view lab results and discharge summaries, and more.
Get started with CareLink
- Designate a Site Administrator for your organization
- Sign and return a Site Agreement as soon as possible
Frequently asked questions about CareLink
CareLink is Valley Children’s web-based application that combines all our current electronic medical record (EMR) systems into one single, integrated platform. Through Valley Children’s CareLink portal, you will be able to access patient information, follow the progress of care for referred patients, improved the ability to coordinate ongoing care and more.
CareLink provides view-only access to a patient’s Valley Children’s medical record, including lab results, diagnostic test results, hospitalization records, procedural information, discharge instructions, progress notes, medications, allergies, medical history and more.
CareLink provides registered users with secure access to EMR information and test results from Valley Children’s Hospital, along with all specialty and primary care locations. Providers will also be able to track the status of any referrals sent to Valley Children’s.
This is available to referring physicians and their support staff, clinical partners, community-based care partners and insurance providers.
To access CareLink, it’s recommended you have a high-speed or DSL internet connection and current browser editions of Internet Explorer or Chrome. CareLink uses industry-standard encryption technology to ensure that only you and designated staff have access.
Valley Children’s provides CareLink at no cost and does not require additional equipment.
Please follow the instructions earlier in this section for setting up a new account.
After your site agreement is signed and access to our portal is granted, we recommend you and your staff access the online training tools available to you at no charge. CareLink is designed to be as intuitive and user-friendly as possible, though our online tutorials will ensure you are comfortable with the platform.
If you currently use the Epic platform, the transition to Valley Children’s EMR will be seamless.There are no site agreements for you to sign.
Please send questions to CareLink@valleychildrens.org or call the following Valley Children’s representatives:
Referring Providers
559-353-5343 Steve Cade, Director of ChildNet and Business Relations
Insurance
559-353-7028 Julie Orozco, Manager of Hospital Contracting
Community Agencies
559-353-8475 Trisha Cathey, Manager of Case Management
For questions about requesting access to patient records
If you are a referring physician with privileges and have questions about accessing patient records, contact the Health Information Management Department. The Release of Information Desk can be reached at 559-353-5414.